It’s easy! Simply log into your account to view your order history.
All orders are processed and shipped via USPS Priority Mail within 2 business days. Once your package is shipped, expect domestic orders to arrive in 1-4 days, and international orders to arrive in 8-15.
Once your order is shipped, you will receive a Shipment Confirmation email with a tracking confirmation. Use this number to track your package.
Yes! International shipping is $30 for regular sized items and $40 for oversized packages. Items being shipped to Russia will incur a $45 shipping charge.
We generally process orders within 2 business days, but we’re usually much faster. Unfortunately, once we’ve fulfilled and shipped your order, we will be unable to cancel or make any changes.
Sure! As long as it wasn’t a sale item, you’re welcome to exchange any online purchases within 21 days of your order date to our brick and mortar store.
Add your selections to your shopping bag and continue to checkout. On the right-hand side, click on ‘Have a promo code?’ then, type in the code and hit ‘Apply.’ Your promotion code will be automatically applied to your order and will be reflected in your order total. The amount of your discount will be listed in the ‘Promotions’ line.* Unfortunately, only one code can be used per order. Please be advised that promo codes cannot be applied to previous purchases. Some exclusions apply.
On page 2 of the checkout process, input your gift card code in the box under ‘Have a gift card? Enter it here:’ and click the ‘Apply’ button.
Sorry, promo codes cannot be used on previous purchases. Be sure to join our mailing list for exclusive access to future promotions, events, exciting news, and more.
Check out our Size Guide to find your size, or email us with any specific questions at: firstname.lastname@example.org.
Credits onto a giftcard are generally processed within 2 business days after we receive your return.
Simply email us at email@example.com or call the store during business hours at 562-433-4341 and we’ll help you out.